Primary Vision Care Services Online Accessibility Policy

Policy
Primary Vision Care Services will make the PVCS website and its web-based applications accessible to its plan members, doctors, employers and staff who have disabilities. All personnel who are involved in the development and maintenance of the website services have adopted this goal. Primary Vision Care Services makes every attempt to maintain the Web Content Accessibility Guidelines 2.0 standard in its delivery of online content and functions.
Accessibility Guidlines
Primary Vision Care Services has adopted the Worldwide Web Consortium Web Content Accessibility Guidelines version 2.0 as its goal for an accessible PVCS Website. The guidelines and success criteria of WCAG 2.0 are organized around the following four principles which lay the foundation for users with disabilities to access and use web content. For a PVCS Website to be accessible under these standards, its contend must be:
  1. Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
  2. Operable –User interface components and navigation must be operable.
  3. Understandable – Information and the operation of user interface must be understandable.
  4. Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Responding to Accessibility Issues
Primary Vision Care Services wants to address accessibility issues as quickly as possible, so that the information and services may be provided to individuals with disabilities in an efficient and thorough way. If assistance is needed to access the online services, please contact the following personnel to report the issue.
Wendy Crosby, 580-357-6912, wcrosby@pvcs-usa.com
James Bishop, 580-357-6912, it@pvcs-usa.com
If assistance is needed for hearing impaired, PVCS utilizes the “Oklahoma Hearing Impaired Relay Service” and that service can be contacted at 1-800-722-0353 with or without TTY, VCO, or HCO technology. More information on the Oklahoma Relay Service can be found at: www.oklahomarelay.com